WARRANTY

BRIAN’S CUSTOM SPORTS WARRANTY POLICY

ALL PROTECTIVE GOAL EQUIPMENT PRODUCTS (GOAL PADS, GOAL GLOVES, GOAL CHEST & ARM AND GOAL PANTS) MANUFACTURED OR DISTRIBUTED BY BRIAN’S CUSTOM SPORTS SHALL BE WARRANTIED TO BE FREE OF ANY AND ALL MANUFACTURING DEFECTS UNDER NORMAL USE AND MAINTENANCE FOR A PERIOD OF SIX (6) MONTHS FROM DATE OF PURCHASE. BRIANS GOAL STICKS ARE NOT COVERED UNDER THIS WARRANTY POLICY. ANY ISSUES DEMMED TO BE THE RESULT OF ABUSE, IMPROPER OR INCIDENTAL WEAR (INCLUDING BUT NOT LIMITED TO SKATE CUTS, WEAR FROM DRAGGING, OR NON-AUTHORIZED REPAIR OR ALTERATION). IN THE EVENT YOU HAVE A CLAIM UNDER OUR WARRANTY POLICY PLEASE RETURN THE PRODUCT WITH YOUR ORIGINAL RECEIPT TO THE ORIGINAL PLACE OF PURCHASE FOR RETURN AND INSPECTION BY BRIAN’S CUSTOM SPORTS. BRIAN’S CUSTOM SPORTS RESERVES THE RIGHT TO REPAIR OR REPLACE, IN OUR OPINION, ANY PRODUCTS CONSIDERED DEFECTIVE.

GOAL PADS6 MONTHS
CATCH GLOVES6 MONTHS
BLOCKER GLOVES6 MONTHS
CHEST - ARM & BODY6 MONTHS
PANTS6 MONTHS
KNEE PADS6 MONTHS
JOCKS / JILLERS6 MONTHS
BAGS6 MONTHS
STICKSN/A

How to Make a Claim:

  1. Return to the original place of purchase with the product in question and the original proof of purchase.
  2. The retailer will make the original determination if the product falls within the warranty and deems the product to defective and will work with BRIAN’S CUSTOM SPORTS to determine the best course of action.
  3. All items returned must have a Return Authorization Number or they will not be accepted.

Where to Send Return Items:

In Canada: Brian’s Custom Sports

ATTN: Warranty Return
168 Lakeview Avenue
Kingsville, Ontario
N9Y 1N7

In USA: Brian’s Custom Sports

ATTN: Warranty Return
42360 Ann Arbor Rd. Unit #1317
Plymouth Township, Michigan
48170

DETAILS MAKE THE DIFFERENCE